Reporting & Service Improvement
Customers are provided with a regular, simple to understand report pack covering system performance, support service, staff feedback, business risks and suggested improvements.
Our systems automatically check for risks both internal & external.
System Performance Report
We monitor, optimise and report on performance of all systems in use by your business.
Service Quality Report
We provide on-going statistical reporting of our service obligations to your company.
Service Improvement Plan
Using a combination of details, security, performance and risk tools combined with staff feedback and technology improvements we provide detailed plans for your business services.
Maintain visibility of your compliance commitments.