Trainee Media and IT Asset Management Operator (MITAM).

ExcelRedstone are recruiting for Trainee Media and IT Asset Management Operators (MITAM) to be based from our client sites in Basingstoke and Farnborough.

Location: Basingstoke and Farnborough

Working across two prestigious client data centres. The position is extremely customer oriented and requires a strong focus on customer requirements.

The current MITAM Operators are part of a team that manages Media and IT Asset Management functions not only onsite but also in other locations and provide guidance to the whole EMEA region.

Key Responsibilities:

  • Daily monitoring of media & IT Asset management systems and escalation of issues.
  • Data Quality systems monitoring and escalation of issues.
  • Incident management resolution for requests to add tapes for Backup team.
  • Complete monthly, quarterly and yearly Media & IT Asset Management assessments in multiple locations.
  • Provide guidance to other groups for media related projects/activities.
  • Organize and supervise tapes and HDD destruction events.
  • Management of stock of new tapes onsite.
  • Asset management.
  • RMA management.
  • Asset disposal.
  • Continuous incident and request management support.
  • Regular status update reports to Regional Media and IT Asset Management Lead.
  • Follow documented policies and procedures and adherence to Risk & Security controls.
  • Communication with media and IT Asset Management vendors.
  • Compliance with ExcelRedstone and Client Health & safety Procedures.
  • Compliance with Manufacturers, ExcelRedstone and Clients Quality Standards.
  • Compliance to Clients and Support Services approved processes.

Apply for this Role:

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