IT & Infrastructure Support | Multi-Location Organisations


ExcelRedstone delivers front-line IT and infrastructure support to organisations which operate through large numbers of smaller properties such as satellite offices, shops, restaurants or similar facilities.

IT infrastructure and connectivity is nearly always as important to the effective running of regional and satellite facilities as it is at the headquarters level.

The challenge is increasingly around implementing and then supporting this technology at a local level.

With a nationwide footprint of more than 200 experienced IT infrastructure and support engineers and a powerful toolkit of specialist software tools, ExcelRedstone is well-placed to meet this challenge from the regional hub to the branch office; from the flagship shop to each in-store concession; from the local Comms room to shop floor.


  • UK & EMEA-wide coverage
  • 24x7x365 support
  • Dedicated engineers & team leaders
  • Support, maintenance & installation
  • Bespoke management & reporting

UK and EMEA coverage

In the UK, our main head office is located in Essex with satellite offices in London, Birmingham and Edinburgh. Outside of the UK, our European / EMEA operation is supported from our central Frankfurt office.

Response times

These regional hubs provide a base for our infrastructure installation and managed services teams, a network of accredited infrastructure engineers, team leaders and project managers who together can be on the majority of customer sites within the hour.

Comprehensive service

Through this network, we support multi-location organisations with services including nationwide IT and infrastructure support, hardware roll-out, wi-fi installation and management and structured cabling design and installation

Multi-Location | Resources

Case Study

A leading global retailer required specialist IT support with a nationwide footprint to provide break-fix support for approximately 40 stores across the UK.
Read more

Case study

This UK-wide retail bank was investing in wi-fi across its 400+ retail branch network, requiring two wireless access points in every branch. 
Read more



Back to Top