Financial Services | ExcelRedstone

Financial Services.

From the datacentre to the dealer room, ExcelRedstone supports some of the largest names in financial services.

We work in partnership with global providers of banking, financial, investment and fund management services to deliver solutions that minimise downtime, support productivity and evolve to meet the ever-changing needs of the sector.

  • 30+ year’s financial services experience EMEA-wide service to global organisations
  • End-to-end from infrastructure design and installation to BAU support, MACs and more 24x7x365 monitoring & management on 60,000 units of datacentre equipment across Europe
  • Professional services for infrastructure optimisation
  • Unique DeskQUERY™ space planning & optimisation technology
  • 62,000+ MACs per annum

Infrastructure

Our specialist project teams support IT managers with the design and deployment of a full range of infrastructure technologies. Innovative and effective design underpins outstanding datacentre, and workplace projects, where our project teams tackle the challenges of the ‘always-on’ live working environment with methodologies such as temporary overlay networks and dedicated ‘swing spaces’.

Support

Our business-as-usual teams provide the first line of support for business critical datacentres and end-users in areas such as dealer rooms – environments where 100% is the only acceptable service level.

Uptime Guarantees

ExcelRedstone adheres to strict SLAs ensuring optimal operation of services, with 24 x 7 x 365 monitoring and incident escalation to mitigate down time.

“ExcelRedstone understands the criticality of certain issues. They understand the importance of a trader’s desk being fully functioning before the market opens. 80% isn’t an acceptable SLA for that. Only 100% will do.”

 

 

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